Meet Emily.
Your new front desk.
Your front desk can’t answer three calls at once. Emily can. She books and confirms appointments, cuts no-shows with reminders, handles new-patient intake and insurance questions, and fills your recall list, around the clock.
One hire, six jobs
Books & confirms appointments 24/7
Cuts no-shows with reminders & easy rescheduling
Handles new-patient intake & paperwork
Answers insurance & pricing questions
Reactivates overdue recall patients
Syncs with your practice software & CRM
One hire that covers four salaries
To match what Emily does, a practice would staff four separate roles. Here's what that actually costs.
Front Desk Receptionist
Answers calls, chats & patient questions
Scheduling Coordinator
Books, confirms & reschedules appointments
Recall Assistant
Reactivates overdue & lapsed patients
After-Hours Answering
Covers evenings, weekends & holidays
The practice that answers is the practice that books
New patients call two or three offices and book with the first one that picks up. Every call that hits voicemail is a new-patient exam, and years of production, walking to the practice down the street.
Emily answers every call and chat
Even mid-lunch rush, even at 9 PM, even three calls at once
No more voicemail black hole
Most patients won’t leave a message, they just dial the next office
Booked and confirmed on the spot
Insurance answered, intake started, chair time filled
(Emily)
9:41 PM. A new patient reaches out.
Your front desk went home at 5. Your schedule still fills.
New patient booked, Tue 3:15 PM · cleaning + crown consult
Insurance verified · intake forms sent · chart created
5-second first response
At 9:41 PM, when every other office was closed
Insurance answered instantly
The #1 question that decides where patients book
Chair time filled
Cleaning + consult booked into a real opening
Intake done before she arrives
Forms sent, chart created, no clipboard shuffle
She runs the whole front office
Lead capture is the opening act. Emily also supports your existing customers, keeps operations moving, and grows revenue from the clients you already have.
Customer Support
- Answers post-op questions with your protocols
- Insurance & billing questions handled instantly
- Coordinates prescriptions & specialist referrals
Operations & Fulfillment
- Fills last-minute cancellations from your waitlist
- Confirms & reschedules to protect production
- Collects balances & payment plans by text
Upsells & Repeat Revenue
- Books whitening & cosmetic consults
- Reactivates overdue recall patients
- Review requests that grow the practice
Custom Launch in 2 Weeks or Less
From first interview to fully live in two weeks or less, no drawn-out onboarding, no waiting months to see her work.
Company Interview
We sit down with your team and map every skill & task Emily needs.
Buildout
Emily is built, trained on your business & wired into your tools.
Hands-On Training
Final tuning with your team until every answer sounds right.
Emily Goes Live
She starts working your leads & customers. Very simple.
Everything to hire her, nothing hidden
- In-depth interview & task mapping with your team
- Trained on your treatments, insurance list & office policies
- Practice-software & calendar integration
- Reminder & recall cadences you approve
- Complete Emily build, including her voice, skills & knowledge, trained on your business
- Calendar & appointment booking configured
- Salesforce / CRM integration & lead logging
- Channel setup for iMessage, WhatsApp, SMS, and Email
- Testing, hands-on training & tuning with your team
- Launch day support until she's flying solo
- Emily continuously learns your business as she works
- Train or update her knowledge anytime, just send a quick text
- Full monitoring of every action she takes
- All AI usage included at the volumes below
- iMessage, SMS & Email sending fees included
- Hosting & round-the-clock system monitoring
- 2 hours of support each month for tweaks, updates & new answers
- Capacity upgrades available anytime
- Cancel anytime
Need more? Double every number above for +$100/mo · Triple them for +$200/mo
Emily vs. a traditional hire
$12,000 one-time build, split across three milestones. Monthly includes iMessage, SMS & Email sending fees, with no separate delivery bill.